How to delete an account in AutoPluss
This page explains how to request deletion of your AutoPluss account and the personal data associated with it. You can delete your account in one of two ways.
Option 1: Delete from within the app
Open the AutoPluss app → go to Settings (or your Profile) → tap Delete Account → confirm when prompted.
Your account and all associated data are permanently deleted immediately after you confirm.
Option 2: Request deletion by email
Send an email to autoplusconnects@gmail.com from your registered email address with the subject line:
Account Deletion Request
We use your registered email to verify the request. Once verified, your account and all associated data are permanently deleted.
What data is deleted
AutoPluss collects the data types listed below. When you delete your account, all of this data is permanently deleted immediately — we do not retain any of it.
| Data type | Status | When |
|---|---|---|
| Name | Deleted | Immediately on account deletion. |
| Email address | Deleted | Immediately on account deletion. |
| Phone number | Deleted | Immediately on account deletion. |
| User IDs (account identifiers) | Deleted | Immediately on account deletion. |
| Location (address, latitude/longitude) | Deleted | Immediately on account deletion. |
| Photos & media (profile picture, banners, vehicle photos, uploaded files) | Deleted | Immediately on account deletion. |
| App activity (posts/shorts, likes, comments, shares, ratings, watch time, appointments) | Deleted | Immediately on account deletion. |
| Messages & chats | Deleted | Immediately on account deletion. |
| Device & other IDs (push / VoIP notification tokens) | Deleted | Immediately on account deletion. |
How to confirm your account has been deleted
Once your request is processed, you can confirm that your account and data have been removed in the following ways:
- You will receive a confirmation email at your registered email address once the deletion is complete.
- You will be signed out of the AutoPluss app, and you will no longer be able to log in with your previous credentials.
- Attempting to sign in with the same account will show that no such account exists.
If you do not receive a confirmation or believe your data has not been deleted, please contact us at autoplusconnects@gmail.com and we will assist you.
Your rights under GDPR
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the right to erasure of your personal data (the “right to be forgotten”) under Article 17 of the General Data Protection Regulation (GDPR). You may exercise this right at any time, free of charge, using either method described above. We handle all deletion requests without undue delay and, in any case, within one month of a verified request. You also have the right to lodge a complaint with your local data protection supervisory authority.
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